FAQ's

Common Queries

How long does delivery take?

Orders are usually delivered within 3-5 business days, depending on your location.

How can I track my order?

Once your order is shipped, you'll receive a tracking link via SMS, WhatsApp, or email.

What is your Return & Exchange Policy?

Every order is carefully quality-checked before dispatch to ensure you receive the correct product in excellent condition. If you receive a wrong or damaged product, please contact our support team within 48 hours of delivery. After verification, we'll be happy to assist you with an appropriate resolution as per our policy.

How can I contact customer support?

You can reach us through WhatsApp, phone, or email during business hours. We're happy to help

Do you deliver across India?

Yes, we deliver to most PIN codes across India.

Are there any shipping charges?

No, shipping is completely free! At JMD TRADERS, we believe in transparent and hassle-free shopping — so we offer 100% free shipping on all orders, no matter the amount or location within India. There are absolutely no hidden charges